Terms and Conditions
A range of accommodation will be available to book from our website - www.opengolfsandwich.co.uk including AA/VB accredited, non-accredited and private guest accommodation (Temporary Accommodation Providers).
1.Dover District Council has provided this website as a facility to customers wishing to stay in White Cliffs Country and other parts of Kent, and makes every effort to present appropriate and up to date information. All the prices, details and availability are supplied directly by the accommodation provider and presented to this website in good faith, but without any liability whatsoever.
2.Any booking is a contract directly between you and the accommodation establishment, and is subject to that establishment's usual terms and conditions.
If you wish to make a complaint about the accommodation, this must be brought to the attention of the accommodation provider or its management.
3.Prices are for accommodation only or accommodation plus board as stated on the booking confirmation and do not generally include any additional expenses incurred such as additional meals, drinks, use of the telephone etc., except where specified on the booking confirmation.
4.Upon making your booking you will be contacted by the accommodation provider, or The Open Golf office in the case of a Temporary Provider, who will confirm your booking. If the Open Golf Office makes a reservation on your behalf, Dover District Council will charge you a non-refundable deposit of 10% of the total accommodation bill. Your written confirmation constitutes a legally binding contract between you and the accommodation provider which we have entered into as your agent when making the reservation. You will be required to to settle the balance of your accommodation bill directly with the establishment. The provider may ask you to pay a deposit in line with his or her own terms and conditions. The booking details and your credit / debit card details will then be retained by the system and are accessible by the accommodation provider.
5.All accommodation providers have their own terms and conditions with regards to payment and cancellation. The accommodation establishment may request that you pay all or part of the balance before arrival, on arrival or on departure. You will be contacted directly by the establishment to confirm the payment terms.
6.If you need to change or cancel your booking you must liaise with the accommodation establishment, or in the case of a temporary provider, contact The Open Golf booking office. You could be charged if you fail to take up your room on the date and time agreed and this could result in a cancellation fee being debited to your credit / debit card by the provider. Accommodation during this time is very hard to find.
7.Any data gathered during the course of this booking may be held on computer files.
8.Dover District Council does not accept liability for the actions of the accommodation provider or its employees or anyone else involved in accommodation arrangements, including double bookings, cancellations, industrial disputes, riots, bad weather, epidemics, fire, government action or any other events over which are beyond the control of Dover District Council. Insofar as may be permitted by law, Dover District Council's liability for any loss, injury or damage occassioned as a result of any act or omission on the part of Dover District Council, or its employees in or related to the implementation of the reservation, shall be limited to the level of damages payable by Dover District Council being limited to the total of you accommodation costs.
